GDPR Policy

Last Updated: May 23, 2018 This privacy policy (this " Policy") explains how personal information is collected, used, and disclosed by Happy Nina China Trading Ltd, "Happy Nina" " we," " our" or " us". This Policy applies to visitors and users (individually , " you ") of Happy Nina's websites, applications, and other online services (each, a " Site," and collectively, our " Sites"), although not all services described here are available in all jurisdictions. You can identify Happy Nina that hosts a particular Site and is responsible for your information under this Policy here . By visiting or using our Sites, to the extent permitted by applicable law, you are consenting to us gathering and processing information about you in accordance with this Policy, although consent may not be required for all of the elements described in this Policy. For particular types of information or processing, we may provide you with choices or request your further consent related to what information we collect and how we may process it. BRIEF OVERVIEW Information We Collect We may collect your information in connection with your registration, use, purchase, or inquiries on or about our Sites that link to this Policy. How We Use Your Information We may use your information to provide services, respond to and fulfill your requests, operate and market our Sites, comply with applicable law, and as otherwise permitted by applicable law. How We Share Your Information We do not share your information to any third parties Security of Your Information We maintain commercially-reasonable technical, administrative, and physical security measures designed to protect your information. Learn more Cookies and Other Tracking Technologies We may use cookies and similar technologies to help provide our Sites, offer you a more personalized user experience and market products and services to you. Your Choices You can opt out of receiving marketing communications from us, change your communication preferences Access and Correction of Your Information We provide you the opportunity to access, correct and update your information. Links to Other Websites Our Sites may contain links to other websites or services that are not owned or controlled by Happy Nina including links to websites of our advertisers, sponsors and partners. Changes to This Policy You will be notified about any material changes to this Policy via a posting on our Sites, and as otherwise required by applicable law. Contact Us If you have questions about this Policy, please contact us. I. INFORMATION WE COLLECT Personal Information. By visiting or using our Sites, we may collect the following categories of personal information (" personal information ") you provide to us: name; email address; postal address; phone number (including your mobile phone number); billing information; survey responses; demographics; primary dining city; current and past restaurant reservation details; booking path; searches; sites or pages visited; marketing responses; photos of you (such as if you add a photo of yourself to your profile) ; account settings; passwords; and other information you may provide about yourself or others to our Sites or to which you provide us with access via third-party platforms. Device Information. When you visit our Sites or open communications (such as emails) , some information is automatically collected from devices (e.g., mobile, computer, laptop, tablet) used to visit or use our Sites including, but not limited to, operating system, access times, browser information (e.g., type, language, and history), settings, and other data about your device that we use to provide the services or as otherwise described in this Policy (" device information"). We also collect information about your usage and activity on our Sites using certain technologies, such as cookies, web beacons and other technologies (see our Cookies and Interest-Based Advertising Policy for more details). Location Information. If you use our Site, we may receive your generic location (such as city or neighborhood) or, with your consent, precise geographic location data from your mobile device when the app is running and when it is not running. Personal information, device information, and location information are collectively referred to as " your information." II. HOW WE USE YOUR INFORMATION We may use your information for the following purposes (" Purposes"), to: provide you with the services, products, and functionality offered on our Sites and fulfill your requests; communicate with you about your account or use of our Sites, services, products and/or functionality; respond to, or follow up on, your comments and questions, and otherwise provide customer service; communicate with you about special offers and other marketing communications; operate and improve our Sites, products, services, and functionality; process and deliver contest entries and rewards; authenticate your credit or debit card account information, if applicable; tailor your experience on our Sites, including search results and displaying relevant advertising; provide information, services and products to our customers, including restaurants and their restaurant groups and restaurant affiliates ; link or combine with other information we get from third parties to help understand your needs and provide you with better service; perform statistical analysis; protect, investigate, and deter against fraudulent, unauthorized, or illegal activity; comply with our policies, procedures and legal obligations; and as otherwise consented to by you and as required or permitted by applicable law. If you do not provide us with certain of your information, we may not be able to fulfill the requested Purpose of collection, such as to respond to your queries or provide our Sites to you. Combined Information. We may combine your personal information with device information and location information (with your consent, where required) to serve you specifically, such as to deliver a product to you according to your preferences or restrictions, or for advertising or advertising targeting purposes. When we combine personal information, device information and location information in this way, we treat it as, and apply all of the safeguards in this Policy applicable to, your information. Electronic Communications. Consistent with the above Purposes, we may communicate with you via electronic messages, including email, text message, or mobile push notification to, for example: send you information relating to our products and services, including reservation and waitlist confirmations and updates, receipts, technical notices, updates, security alerts, and support and administrative messages; and/or, subject to the Your Choices section, below, and/or applicable law, communicate with you about contests, offers, promotions, rewards, upcoming events, and other news about products and services offered by Happy Nina. With your consent , where required , we may contact you at the mobile phone number that you provide to us by way of direct dial calls, autodialed and prerecorded message calls, and text messages in connection with the above Purposes. Our Role as Data Controller and Data Processor. We generally act as the data controller of your information; Aggregated Information. We may aggregate personal information collected from you and other users as well as device information and location information (with your consent, where required) to produce general statistics that cannot be linked to you or any other specific user and with which we attempt to provide you with a better experience, to improve our services, and to analyze and understand how our Sites and products are used. Retention. We will retain your information for the period necessary to fulfill the Purposes outlined in this Policy and as otherwise needed to comply with applicable law and internal company policies. III. HOW WE SHARE YOUR INFORMATION When you make a purchase through our Sites or the restaurant , we automatically provide certain categories of your information to the delivery companies to facilitate your delivery. This information may include your name, profile, address, phone number any special requests , information or comments that you choose to submit (if any ) and your email address. Your information is provided to the us, just as it would if you contacted the courier directly. If you provide a mobile phone number in connection with your request, couriers may send you text messages regarding your request. To learn more about your choices related to how we share your information under our programs, please contact us. Payment Card Information When you use a credit or debit card to purchase items through our Site, we do not hold this information in our system Information You Share Socially Our Site may allow you to connect and share your actions, comments, content, and information publicly or with friends. Our Sites may also allow you to connect with us on, share on, and use third-party platforms, including those on which Happy Nina has a presence. Please be mindful of your personal privacy needs and the privacy needs of others as you choose whom to connect with and what to share and make public. We cannot control the privacy or security of information you choose to make public or share with others. Happy Nina also does not control the privacy practices of third-party platforms. Please contact those sites and services directly to learn about their privacy practices. Other Sharing We do not share your information with third parties other than as described above IV. SECURITY OF YOUR INFORMATION Happy Nina takes commercially-reasonable technical, administrative, and physical security measures designed to protect your information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. When your credit or debit card account information is being transmitted to our Site, it will be protected by cryptographic protocols. To be clear, Happy Nina does not itself store your credit or debit card account information, and we do not have direct control over or responsibility for your credit or debit card account information. We use third party payment processors that are the controllers of your credit card information. Our contracts with third parties that receive your credit or debit card account information require them to keep it secure and confidential. Nonetheless, we cannot guarantee that transmissions of your credit or debit card account information or your other information will always be secure or that unauthorized third parties will never be able to defeat the security measures taken by Happy Nina or our third-party service providers. Except to the extent that liability cannot be excluded or limited due to applicable law, we assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. You play an important role in keeping your information secure. You should not share your user name, password, or other security information for your Happy Nina account with anyone. If we receive instructions using your user name and password, we will consider that you have authorized the instructions. If you have reason to believe that your interaction with us is no longer secure (e.g., if you feel that the security of any account you might have with us has been compromised), please contact us immediately as detailed in the Contact Us section, below. V. COOKIES AND OTHER TRACKING TECHNOLOGIES We collect information about your usage and activity on our Sites using certain technologies, such as cookies, web beacons, and other technologies. Third parties may also view, edit, or set their own cookies. We and our third-party service providers, advertisers, and/or partners may also place web beacons for such third parties. The use of these technologies by such third parties is subject to their own privacy policies and is not covered by this Policy, except as required by law. VI. YOUR CHOICES Email. If you do not want to receive marketing and promotional emails from Happy Nina, you may click on the "unsubscribe" link in the email to unsubscribe and opt-out of marketing email communications. If you have a Happy Nina account, you may also opt-out of marketing emails in your account settings. Alternatively, to the extent that applicable law requires your prior opt-in consent to receive marketing and promotional emails, you can choose not to opt-in. Please note that even if you opt-out of receiving marketing communications from our Sites, we may need to send you service-related communications. Application location choices. As detailed in the Information We Collect section, above, we may collect information about your location if you enable location services through the settings in your mobile device, or, as required, with your consent. You can change the privacy settings of your device at any time to turn off the sharing of this location information with our Sites. If you choose to turn off location services, this could affect certain features or services of our Sites. If you have specific questions about the privacy settings of your device, we suggest you contact the manufacturer of your device or your mobile service provider for help. In addition to the above methods of exercising choice, to the extent required by applicable law or as otherwise noted in the Notices to Residents of Certain Jurisdictions section below, we may provide you with additional choices regarding the processing of your information, which you may exercise by contacting us as detailed in the Contact Us section, below. We will try to comply with your request as soon as reasonably practicable as required by applicable law. VII. ACCESS AND CORRECTION OF YOUR INFORMATION If you have created an online account with us and would like to update the information you have provided to us, you can access your account to view and make changes or corrections to your information. You may also contact us as detailed in the Contact Us section, below. VIII. LINKS TO OTHER WEBSITES Our Sites may contain links to other websites or services that are not owned or controlled by Happy Nina, including links to websites of restaurants and our advertisers, sponsors, and partners. This Policy only applies to information collected by our Sites. We have no control over these third party websites, and your use of third party websites and features are subject to privacy policies posted on those websites. We are not responsible or liable for the privacy or business practices of any third party websites linked to our Sites. Your use of third parties' websites linked to our Sites is at your own risk, so we encourage you to read the privacy policies of any linked third party websites when you leave one of our Sites. IX. CHANGES TO THIS POLICY Except to the extent limited by applicable law, we reserve the right to update this Policy to reflect changes to our information practices by prominently posting notice of the update on our Sites, and as required, obtaining your consent. Any updates will become effective immediately after posting the updates to this Policy and apply to all information collected about you, or where required, upon your consent. You agree that you will review this Policy periodically. If we make any changes to this Policy, we will change the "Last Updated" date above. You are free to decide whether or not to accept a modified version of this Policy, but accepting this Policy, as modified, is required for you to continue using our Sites. If you do not agree to the terms of this Policy or any modified version of this Policy, your sole recourse is to terminate your use of our Sites. If we make any changes to this Policy that materially impacts previously collected information about you, we will obtain your prior express consent. X. CONTACT US If you have any questions about this Policy or information we have collected about you, please contact us by email at info@happynina.co.uk or by postal mail at: Happy Nina 7 Southfield Welwyn Garden City Hertfordshire AL7 4ST